1. Who We Are

This website is operated by Rachel Wan and Ole Valentin Schwartz, registered in the Netherlands. For all privacy-related matters, you can contact us at:

Email: info@rachelwan.co

2. What Data We Collect

We may collect the following personal data:

• Contact information: When you use our contact form or email us directly (e.g. your name, email address, phone number, company name).

• Usage data: Through cookies or analytics tools, we collect information such as your IP address, browser type, pages visited, and time spent on our site.

• Embedded content: Our website may include videos or media from third parties (e.g. Vimeo, YouTube). These may collect usage data.

3. Why We Collect Your Data

We collect and process your data for the following purposes:

• To respond to your inquiries or project requests

• To provide you with information about our services

• To improve website performance and user experience

• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Consent: When you voluntarily contact us or agree to cookies

• Contract: When processing is necessary to fulfill a project or service

• Legitimate interest: For improving our services and communication

• Legal obligation: When required to retain certain records

5. Data Retention

We retain your personal data only as long as necessary:

• Contact inquiries: up to 12 months after last communication

• Analytics data: typically anonymized and stored for 14–26 months

• Project-related data: retained as required for contractual or legal obligations

6. Data Sharing

We do not sell or rent your personal data.
We only share it with third parties when necessary to fulfill our work agreement, and always under GDPR-compliant conditions.

7. Cookies

We use cookies to enhance the user experience and analyze website traffic. You can adjust your cookie settings or withdraw consent at any time via your browser.

For detailed info, see our Cookie Policy

8. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Object to processing

• Request data portability

• Lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

To exercise any of these rights, please contact us via the email provided above.

9. Security

We implement industry-standard measures to protect your data from unauthorized access, misuse, or loss.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with a revised "last updated" date.